Cook Out - Terrible Service
The cookout in Smithfield North Carolina is the sorriest excuse for an establishment that I’ve experienced! The manager and employees are rude, my food is never correct, and they act like they never want to fix the mistake they made!
I do not live close to cookout so when I get home and my food is incorrect, I have to go back to have the manager tell me that he will not give me new food although I’ve given the tray back and wasted gas going back. Every time I ask for food to be cooked a certain way, it’s never correct. The food is always soggy and uncooked and I hate going to this establishment!
I’ve visited at least 8-10 times in the last month between my husband and I and I’m tired of giving second chances. I will be sharing my experience with this cookout on all of my social media.
Reason of review: Poor customer service.
Location: 603 Ricks Rd, Selma, NC 27576, USA
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IF YOU WANNA BE DISRESPECTED AND EXPERIECE THE WORST DAMN CUSTOMER SERVICE EVER, Go to the cookout in Smithfield NC. I will never give that fat, ugly, unprofessional, slime ball of a manager my service again