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Employee took order and then walked away started sweeping the floor. Other customers in line and cars waiting in drive thru at least 6 cars. This was about 2:45 pm on 2/16/18. Dinning room was a mess needed clean. Car steady coming in. Employees moving like snails....
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3.7
#1191016
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Kayla clem posted something on facebook trying to defend that some people in dickson were saying bad things about cookout and she didnt appreciate it that, they were understaffed and stuff. Which i understand have been manger for a long time. I told her the way she...
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4.4
#1190339
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Cook Out - Horrible

The delivery window is setup for 6:30-11 then 2-5... our trucks out routed to delivery each customer promptly and on a set schedule and the cookout #0073 in constantly showing up after 9 am then getting upset when we come at lunch to complete our delivery.
#1187980
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Cook Out - Excellent customer service!!! Excellent food.

On January 29, 2018 at 1pm kids and I ordered lunch. Cashier named Sabian waited on us. Keep him!!!!! Excellent customer service!!! He continued to see if we needed anything once we were seated. I would give him 10 stars!!! I have eaten in many places and he is top notch. Give him a raise.
4.9
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#1178602
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I PURCHASE A HOT DOG WITH CHILE ,TOOK A BITE THE CHILE WAS SO HOT THAT IT BURN THE PALLET IN MY MOUTH. I WENT TO ROPER EXPRESS IMMEDIATELY AND A BLISTER FORM TO THE ROOF OF MY MOUTH.I CALLED COOK OUT HEADQUARTERS AND THEY REFER ME TO EMC.INSURANCE COMPANY. THEY STALL...
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#1176835
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Cook Out - 4.99 meal deals

Ordered a bacon wrap the bacon is burned hardly put any cheese in the wrap and the chicken sandwich seems smaller dont fit the buns never order double of onions rings or fries you will only get one serving of them i guesd you get what you pay for for 4.99
1.9
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#1174757
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Cook Out - Pineville NC Cookout

Plays Loud Christian Jesus music in the place. Already have my own religious views. Really DON'T appreciate being preached to while just eating lunch.Great way to lose customers. Good job.
#1165617
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Cook Out - Small size shakes

No complaints; however, would like to suggest a smaller size milkshake for children. I have small grandkids who do not want to share but they can't eat a regular size shake. They also like different flavors. I think Cook Out is the only restaurant where I can't get a smaller size for the kids.
3.8
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#1164249
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Tonight was the final straw. Order was wrong 3X, ordered burger with cheese Outwest style... got Lettuce (which I am DEADLY allergic to), no cheese on a COLD burger. New order taker a Black girl, apparently with hearing issues. Told her my order 4X and she STILL did...
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1.8
I liked
  • When they opened this was a good place
I didn't like
  • Arrogant attitude and does not pay their bills no parking
  • Customer service and order failure
  • Customer service
#1155274
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Cook Out - Cookout in Bennettsville sucks always making mistakes .

They take forever just to get my order and then it’s not right they need new people working there them kids are not professional at all I’d rather drive 10 miles to lauringburg to get better service than ever go back to Bennettsville
5.0
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#1148587
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