Cook Out - Annoyed
employee talking crap about me to the cook because i asked for a chicken quesadilla and they gave me a cheese so i paid for 2 more chicken quesadilla. this was at the monroe nc location
Cook Out - It’s always perfect!
All the cookouts around here are great! I go to the one in greer almost everyday! Managers are so sweet. The lady in the lobby is so helpful! Also the drive thru moves pretty quick even though I usually sit inside for lunch.
My daughter worked at the hwy 9 store in boiling springs and I would NEVER suggest a young person to work there. My daughter was treated awful all because a little boy put hands on her. The other crew members were allowed to talk about her like it was nothing. That is...Read more
Everytime I come to cookout on memorial drive it’s always a problem they hire people with nasty attitudes and when you call the manager she doesn’t take action at this point I’m sick and tired of cookout last time I was there and they messed my order up twice the...Read more
I was in drive thru and ordered my wraps and that they be made fresh. Got my food they where still old, and after getting fresh ones one of the employees told me "If you want your food fresh take your *** to McDonalds" . Then after I spoke with the manager he just kind...Read more
I didn't like
- Customer service
Cook Out - Very bad customer service
Very unprofessional service at the drive thru what the cashier was talking about was very unprofessional and should not been talked about when Customer were at the window and our order was messed up
Cook Out - Bad service
Cook out In Roxboro has really gone downhill. Yesterday 8/5 around 5 pm we waited in line 20 minutes. Got to window and food still wasn’t ready. Asked me if I had paid for both orders after I got my debit card back and I only had one order. The lady working the window was rude and they had NO BAGS to put your food in. No apology given .
Cook Out - Fed up
I live in a apartment complex behind cookout and their employees come and sit in our stairways and leave their trash cigarette butts use our electric sockets to charge they phones. Been living here for 3 years and it has gotten worse have talked to managers and nothing has happened yet cookout employees are nasty and rude something has to be done asap
Cook Out - My whole order was completely wrong
I went thru the drive thru inform the person that was taking my order that I wanted 2 small hamburgers. I get to the window and I repeated my order she gave a 1 regular burger then when I told her my order was wrong. She start acting like she couldn’t hear. I was on my lunch break and I sooo pissed
The cookout in Smithfield North Carolina is the sorriest excuse for an establishment that I’ve experienced! The manager and employees are rude, my food is never correct, and they act like they never want to fix the mistake they made! I do not live close to cookout so...Read more
Selma, North Carolina
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