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Cook Out - Order wrong won’t answer phone

Cook Out - Order wrong won’t answer phone
My order was wrong, I ordered starawberry cheesecake with my tray and I received Oreo cheesecake and it look real crummy. They also charged me for a milkshake instead of the cheesecake slice. Ans I didn’t receive a refund. And I wanted fresh fries and all my food was cold. They won’t answer the phone I’ve called 5 times. And my lunch break is almost over so I cannot go back.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 2 hours ago.
1.1
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#1421145
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I am a student at Salisbury University. I cross the highway every other day to eat Cookout. I usually love Cookout. My favorite meal is the Chicken strips (3) with sides of Chili, and Cajun fries. However, today I decided to swap fries for nuggets. When I got home, I...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 16 hours ago.
#1420517
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Cook Out - Burnt nuggets

Nuggets spotted with dark black charcoal spots filled my cookout bag. I ordered many of these chicken nuggets; all looked and tasted like burnt bread.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 16 hours ago.
3.2
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#1420516
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Contacted Customer Service regarding staff that did not want to service me at the drive thru and directed me away from purchasing because they said that they ran out of all food with the exception of fries. When I asked again at the window, they indicated there was...
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Company wrote 0 public responses to the review from 2 days ago.
#1419074
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Cook Out - Poor management choice

Mason Harris will ride your clock like no other. Also Matt and countless other shift leaders at Eden store #56
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 05.
2.8
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Website
#1415527
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Cook Out - Complaint about one of your restaurants

One of your employees that works at cook out on capital Blvd in Raleigh nc, thought it was funny to dig in his nose not wash his hands and proceed to serve me my food amd other after i told him i seen him and asked could he wash his hands and remake my food.he never rewashed his hands.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 03.
2.5
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#1413529
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I am just shocked that on Friday December 1, 2018 that in retaliation for the federal lawsuit against 3 police officers of the city of Atlanta police department zone 1 are using your cookout restaurant on Northside drive so I observed on Friday while a Atlanta police...
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Company wrote 0 private or public responses to the review from Dec 02.
3.8
#1413448
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Cook Out - Customer service and food issue

Would rather speak over the phone
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 30.
1.0
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Website
#1411989
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Cook Out - Horrible

Cook Out - Horrible
We’re over charged once again & horrible customer service was given and good always cold
Company wrote 0 public responses to the review from Nov 26.
#1408514
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Contact Cook Out

Mailing Address:
3804 High Point Road
Greensboro, North Carolina 27407
United States
Phone:
(866) 547-0011
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Cook Out - Terrible service

Everything was bad I don’t even want to come back because of it.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 15.
#1400753
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