Contact Cook Out Customer Service
Cook Out Phone Numbers and Emails
Toll-Free Number:
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(866) 547-0011
Customer Service:
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(336) 431-1094
Headquaters:
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(336) 669-1278
Cook Out Emails:
Contact Information
Cook Out Website:
Cook Out Help Center:
Corporate Office Address:
How Good is Cook Out's Customer Service?
Summary of Cook Out Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cook Out?
Staff Question:
- “Manager complaint”
- “Bad customer service”
- “Rude service food was not correct”
Employment Question:
- “W2”
- “W2 not a customer nor pissed”
- “W2 inquiry”
Product/ Service Question:
- “I had a piece of hair in my foodZ”
- “Messed up order Again”
- “I am calling back to touch base on incident of a worker cussing me and calling me a *** and telling me to leave and b then management did nothing to her let her keep talking crap then when I asked for corporate he wouldn't give me b the number”
Request for Information Question:
- “Complaints and concerns”
- “Need to know if Charleston Operation affiliated with cookout”
- “About my check”
Shipping and Delivery Question:
- “Missing item”
- “Wrong order refund”
- “Never received refund”
Payments and Charges Question:
- “Charges”
- “Double charged on my card”
- “Someone called me about coupons”
Cards Question:
- “I need a credit card receipt”
- “Credit card charged twice”
- “To ask why cook out doesn't except American. Express visa card?. In.my opinion it's. money and it sounds very crazy.”
Return/ Replace Question:
- “Replacement”
- “Returning a call from Erica about a job I applied for”
- “2019 Tax return”
Website/ Application Question:
- “Application”
- “Identifying site for Cookout”
- “Visited bristol va location this morning around 145 ordered almost 60 dollars worth of food and almost every single item was either wrong burnt very badly or missing manager was also very childish about the situation when i called to speak to somebo”
Refund Question:
- “Need my refund my food wasn't fresh been 2days still haven't received my money”
- “My order was wrong and I would like a refund”
- “I was not sent my refund. It has been 34 days.”
Account Question:
- “Health Care Account”
- “Cookout forgot to give him a milkshake that I paid for on December 19th time 2019 order number 2121 orange squeeze Shake”
Activation/ Cancellation Question:
- “Son got terminated need termination letter”
Other Question:
- “To complain”
- “I physically saw roach running up the wall”
- “Taxes”
About
Cookout is a chain of fast food restaurant in North Carolina and South Carolina, Tennessee, Georgia, and Virginia. The company is presented in over seventy cities. As of July 2013 it counts 119 locations. Outdoor seating as well as double drive-thru is a feature of most Cookout locations. The restaurants specialize in grilled hamburgers and hotdogs, as well as North Carolina barbecue, chicken sandwiches, and milkshakes with a multitude of flavors offered. Cook Out was created by Morris Reaves in 1989. He is the owner of the company, when his son Jeremy Reaves occupiers the position of CEO. The first Cookout was opened by them in Greensboro, North Carolina.
Cook Out is ranked 39 out of 439 in Fast Food category
USA
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