Manufacturer: Cook Out Category: Sandwiches Clear all filters (8 of 8 reviews match)
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All the cookouts I have ever visited usually has great food and great customer service.But this one in Durham N.C on Hillsborough rd, store#22 , has the worst customer service day or night. This was the last time I will ever go to this one. I don't know if Jessica was...
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2.1
Product
Cook Out Sandwich
#1080963
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Make sure your order us correct before you leave - given wrong sandwich at drive thru with sauce my kid is allergic to - we were on a trip tried to get another restaurant to fix it - they say they cannot due to their system and told us to drive 50 miles to original...
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3.0
Product
Cook Out Sandwich
#906429
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Cook Out - Sandwich Review from Suffolk, Virginia
I asked for huge sweet tea and the worker gave me a regular sized one. Ordered a blt and the bread was cold, bacon was light pink and cold.. No mayo.....what were they doing???? Worse blt ever. I called and asked for store manager and was told i was wrong but if i have...
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Cook Out Sandwich
#705404
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Cook Out - I found a bread tie in the middle of my Cookout sandwich!
I went to cookout late a few days ago...I went through the drive thru as I usually do and of course I had to send my drink back because it was the wrong size, I was ordered a "huge" drink and received a medium with literally 5 pieces of ice floating on top. Also they...
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Anonymous
Anonymous

Try treating people with respect rather than "going off on them". You'll be amazed how people react differently.

1.0
Product
Cook Out Sandwich
I didn't like
  • Customer service
#667458
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A day ago, I went to the CookOut in Charlotte, NC, on albemarle rd. Remind you, I used to work there, so I know how to ring everything up. I went through register 2 and order a spicy chicken sandwich tray, plain. I got up there, and it had mayo, lettuce, and tomato on...
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1.0
Product
Cook Out Sandwich
#644099
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Went to the Morristown Tennessee location, had a chicken sandwich and hamburger deal. The buns were stale and fell apart could not eat it, just threw the whole lunches in the trash. The table next to me did the same thing. The restaurant was too busy to get a manager...
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1.0
Product
Cook Out Sandwich
#541878
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Cook Out Sandwich Review

#863100
2.0
Details
Every time I go to cook out I am disappointed that employees do not listen or make the order right. Always get home and open my sandwich wrong. Cookout needs to starting paying stipends to people that need to go back due to wrong orders.
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Cook Out Sandwich Review

#690136
1.7
Details
40 mins for a chicken sandwich then it had sometging all over it even the manager did not know what it was
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