Product: Cook Out Customer Care Clear all filters (0 of 42 reviews match)
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Cook Out - Customer service and food issue

Would rather speak over the phone
1.0
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Cook Out Customer Care
#1411989
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Cook Out - Make a complaint my order was wrong

Yes they wont answer my phone calls
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Cook Out Customer Care
#1380501
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Cook Out - Complaint about one of your restaurants

Cook Out - Complaint about one of your restaurants
My order was wrong after telling the women 5 times to out the cole slaw on side on both sandwhiches. Ordered onion rings and got 3 onion rings. Call up there ask for managet after explaning myself he hangs up I call up there at least 20 times off 2 different number no answer Now the line busy for 20mins Location is in rockingham NC
3.9
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Cook Out Customer Care
#1376864
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Cook Out - Rudeness and Unprofessional behavior

Did not speak slammed door, after money transfer I asked For for a couple of condiments .she didn’t reply she just slammed the door although when she finally did hand food me the condiments were attached but still not a word was said to me
1.0
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Cook Out Customer Care
#1345914
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Cook Out - They the worse.....

On every, I mean, every occassion, the employees didnt get my order right, called to complain, got coupons, went back with coupons they did not complete my order. I was so desperate i paid for the stuff they did not give me. Im done!! And i love yall food but Store#025 in Rocky Mount, NC has seen the last of me!
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Cook Out Customer Care
#1308926
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Cook Out - Wrong every time

Go to cookout after work, im a baryender so they are the only ones open. Ive ordered me amd my boyfriend the same thing. He gets the chicken sandwixh and 2 ranch wraps. And we end up with 2 corndogs. He orders coke and alwsys gets tea. I order the chicken quesadilla and i get steak. Ive called and they always say they will be more careful. And it never happens.
3.8
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Cook Out Customer Care
#1267071
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Roanoke Va. Foid and service used to be great. Now everytime i go in i get attitude from behind the counter. If i ask for honey mustard the employee will roll her eyes. I will not return
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Anonymous
Thomas

Want to experience Racist black people? Go visit the staff at cookout 403 Moreland Ave SE, Atlanta, GA 30316. {{redacted}}

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Cook Out Customer Care
#1266707
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Cook Out - Rudest people I’ve met so far.

No I haven’t tried to contact the store. I did contact corporate compliant office. Murfreesboro location on memorial Blvd. & the GM was just rude as well as her employee cashier. As I was trying to explain what was wrong with my order. They both tried to hurry me along.
2.8
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Cook Out Customer Care
#1264607
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We went yesterday afternoon to get lunch my husband and son walked up to window to get food it took almost one hour to get 3 hamburger fries and huspuppies so I walked up to the window to see what was taking so long and my husband said he didn’t know and and I went to...
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1.0
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Cook Out Customer Care
#1234714
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Cook Out - Food quality!!!

My wife and i visited your restaurant on 2/24/2018, the location on pepperell Parkway, Auburn Al. We had never been to a Cook Out restaurant before, up front your customer service was very good, happy employees lots of
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Cook Out Customer Care
#1200054
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