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3.6

Bbq sandwich ordered with no slaw, but they put slaw on it, I ordered a quesadilla and fries with extra seasoning and on top of getting hardly any seasoning at all, I only got a small handful of fries. I also ordered a shake, which is never received.

I love cookout but it seems like the quality of customer service is declining and I wanted to ask what couldโ€™ve done because I really want to keep coming back but I wonโ€™t continue to pay for food that I receive only half of. (Order 1402 , July 5 11:32 pm ordered @ cookout off of E Independence Hwy in North Carolina)

Thank you,

Brandon.

Reason of review: Not as described/ advertised.

Location: 13703 US-74 B, Indian Trail, NC 28079, USA

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